Questions réponse
Qui est derrière OHM?
Two brothers, Guillaume and Thomas Boyer-Gibaud, who decided to combine their respective skills to build a new brand with traditional values while imagining the furniture of tomorrow.
Where our furniture is made?
Our workshops are located in Bordeaux. We always work with the best French craftsmen and use only certified sustainable materials.
How do I track the delivery of my order?
When your order is shipped, you will receive an email with the tracking number of your package.
How quickly will I receive my order ?
When your order is in stock, the delivery time is 2 to 5 days depending on the destination. When we do not have your product in stock, it will be pre-ordered. We produce it as soon as we receive your order and you will get it within 6 weeks.
How do I make a return?
You have a legal withdrawal period of 14 days from the date of receipt of your package to inform us of your intention. Please send this request to contact@ohm.store The product must not have been used, modified or damaged. It must be returned in its original packaging. Any return that does not conform or is unsuitable for resale (damaged, spoiled, used or soiled) will be rejected and the parts will be sent back to you. Any request for a return (including an exchange) must be declared in advance by e-mail to contact@ohm.store . Please also specify the method of refund chosen (Exchange, Credit valid on the site or Refund). Once this request has been accepted, we will tell you how to return your package. Whatever the type of return, the item must be returned in its original packaging along with proof of purchase.